Tr3mo App Privacy Policy

Effective Date: 25 July 2025
Last Updated: 4 October 2025

At Tr3mo, a mobile application developed and operated by Klerk Support Services FZ LLC (RAKEZ, UAE), your privacy and safety are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Tr3mo app.

1. Information We Collect

a. Personal Information

  • Name, phone number, and email address

  • Profile information (photos, bio, interests)

b. Location Data

  • With your consent, we collect your device’s location to help match you with nearby users.

c. Usage & Device Data

  • IP address, device type, operating system, and app version

  • Interactions within the app (such as swipes, likes, and messages)

d. Third-Party Logins

  • If you sign in using Google or Apple, we collect your basic profile data (name, email, image) as permitted by that provider.

2. How We Use Your Information

  • To create and manage your profile

  • To match and connect you with nearby users

  • To personalize your experience and improve recommendations

  • To analyze app performance and fix bugs

  • To send relevant notifications and updates

3. Sharing Your Information

We do not sell your personal data.
We may share limited data only with:

  • Trusted service providers (hosting, analytics, security)

  • Legal authorities when required by law

  • Other users, based on your selected profile visibility and matches

4. Your Privacy Choices

  • You can edit or delete your profile at any time.

  • You can revoke location access from your device settings.

  • You can opt out of marketing emails.

  • You may request complete account deletion by contacting support@tr3mo.com.

5. Data Security

We use SSL encryption, secure servers, and access controls to protect your data.
However, no method of transmission or storage over the Internet is completely secure, and you use Tr3mo at your own discretion.

6. Children’s Privacy

The Tr3mo app is intended strictly for users aged 18 and above.
We do not knowingly collect or store any personal information from minors. Accounts discovered to belong to minors will be immediately removed.

7. Child Safety & Community Standards

At Tr3mo, we are fully committed to upholding the Child Safety Standards and eliminating all forms of Child Sexual Abuse and Exploitation (CSAE).

We strictly prohibit:

  • Possession, creation, or sharing of any Child Sexual Abuse Material (CSAM/CSAE)

  • Grooming, solicitation, or exploitation of minors

  • Any activity that endangers or attempts to exploit a child

Enforcement:
Violations will result in permanent account bans and mandatory reporting to law-enforcement authorities.

Reporting:
Users can report harmful or illegal behavior directly through the Tr3mo app or by emailing safety@tr3mo.com or support@tr3mo.com.

For more details, please see our dedicated Child Safety Standards page.

8. International Users

Your information may be stored or processed outside your home country, including in secure data centers located in the United Arab Emirates or Europe, following applicable privacy regulations.

9. Changes to This Policy

We may update this policy from time to time.
If we make significant changes, we will notify you via email or in-app alerts.

10. Contact Us

If you have any questions or concerns about your privacy or our safety policies, please contact us:

📧 support@klerkss.com / support@tr3mo.com
🏢 Klerk Support Services FZ LLC – RAKEZ, United Arab Emirates